Version 1 (2023)
Privacy Policy
Welcome to Streamia, a platform provided by Wedia Services Limited (“Company”, "We", "Us", or "Our"). This Privacy Policy outlines how We collect, use, share, and protect your personal data when you interact with our website at www.streamia.io or communicate with us.
Please note that this Privacy Policy constitutes an agreement between you and the Company. We may periodically make updates or changes to this Policy. While We will do our best to notify you of such changes, We recommend that you regularly review this Privacy Policy.
Please take the time to review this Privacy Policy, which provides more detailed information about data processing, including data security, retention, and lawful processing bases.
1. Data We Collect
We may collect, use, store, and transfer various types of personal data about you, including but not limited to:
Identity Data: Information that identifies you.Contact Data: Contact details such as email address and phone number.Financial Data: Payment and billing information.Transaction Data: Details of transactions you engage in with us.Technical Data: Information about your device and how you use our website.Profile Data: Information about your preferences and activities on our platform.Usage Data: Data on how you use our services.Marketing and Communications Data: Preferences regarding marketing communications.
2. How We Use Your Personal Data
We will use your personal data solely for the purposes for which it was collected, including:
To Register You: To create and manage your customer account.
To Manage Your Relationship: To provide customer support and enhance our services.
To Improve Our Services: To analyse and improve our website, products, services, marketing, and customer relationships.
3. How Long We Keep Your Information
We only keep your information for as long as is necessary to enable the Company to meet its legal obligations under applicable laws. Following closure of your account, We may retain your information and correspondence for longer periods, provided that retaining such information is necessary. We will securely erase or anonymise your information before these deadlines if We decide that it is no longer necessary.
4. Sharing Your Personal Data
We may share your personal data within the Wedia group. We do not share your data with third parties.
4. Your Legal Rights
You have rights under data protection laws, including:
Access: The right to receive a copy of your personal data.
Rectification: The right to correct any inaccuracies or errors in your personal data.
Erasure: The right to have your information permanently deleted from our database.
Restrict Processing: The right to limit or control the handling of your personal information under specific circumstances.
Data portability: The right to receive certain personal data in a format that is easy to use and compatible with most devices.
Objection: The right to object to the processing of your personal data.
We respect and value your rights regarding your personal data, and we are here to assist you with any queries or requests you may have. Please feel free to get in touch with us to exercise any of these rights or for further information.
5. Minors
(i) Age Requirement. Our commitment to the privacy and safety of our users is paramount. The Streamia platform is designed for individuals who have reached the age of 18 or have attained the age of legal consent as determined by their respective jurisdiction, whichever is higher ("Legally of Age"). If you do not meet this criteria, we kindly ask that you refrain from downloading, using, or providing any Personal Information to us.
(ii) Verification and Safeguarding. To uphold our commitment to user safety and privacy, we retain the right to access and verify any Personal Information you share with us. In the event that we discover a user who does not meet the Legally of Age criteria has provided us with information, we will promptly and securely dispose of such data.
(iii) Reporting Minors. If you suspect or become aware of a minor sharing information with us, we encourage you to bring this to our attention. Your cooperation in maintaining a secure and age-appropriate environment for all users is highly valued. Please contact us at support@streamia.io
We take these reports seriously and will take the necessary steps to address any concerns regarding the participation of individuals who do not meet the Legally of Age criteria on our platform.
6. Contact Us
If you have any questions about this Privacy Notice or our data protection practices, please contact us at support@streamia.io